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Coronavirus update

Due to recent government advice to work from home, our office is closed until further notice. Our helpdesk line has been redirected and will be extremely busy. We ask that you contact us by completing our online referral form.

Always call 999 if it's an emergency or you're in immediate danger.

Staying safe at home

If you are experiencing domestic abuse, the tips below can help you stay safe when you are at home with the perpetrator.

Things to consider

  • Plan escape routes out of your property, if the perpetrator comes in the front door, how do you get out?
  • Set up a code word with your friends and family. If they call they know when you are in trouble.
  • Keep with you any important and emergency telephone numbers: eg Police DV unit, 24-hour domestic abuse helplines, emergency contacts.
  • Are there neighbours you can trust? If so ask them to contact the police if they hear anything.
  • Pack an emergency bag for yourself and the children. Hide it somewhere safe away from the house, maybe with a friend you can trust.
  • Keep a small amount of money on you at all times – including change for the bus or phone.
  • Keep your mobile phone on you and charged, with credit, at all times. If this is not possible, can you hide one somewhere?
  • If you suspect he or she is about to become violent, try to avoid the kitchen or garage where there are likely to be knives or other weapons.
  • Avoid locking yourself in small rooms, especially bathrooms. Always try and get out of the property.
  • Give your friends or family a spare key to your house, if you are locked in they can help you escape.